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5(17 reviews)100% of customers recommend this property

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Great area and building Gulf Statessubmitted by Sean S. - |Recommended: YesGreat except for the stench during the summer on the terrace. The staff is very parental and goes after everyone it seems and not the source. Concierge should deliver packages instead of having to go to the office to pick them up.
response from property -Thank you for voicing your concerns with us, Sean. Since your suggestion, we've hired an additional porter to help ensure that the terrace, including the pet park is power washed and cleaned 6 days a week to maintain it's fresh and inviting atmosphere for our resident's and their pets. In addition, we have also hired an additional concierge who will be happy to assist any of our residents after regular business hours. However, during the holiday season with people traveling and receiving multiple packages, it's become our policy to hold all packages delivered to the office to ensure that all packages are received by the resident. If you would prefer to still receive packages to your door during the holiday, be sure to notate on the parcel carriers special notes that they are authorized to leave at your door. If there is anything else that we can do to ensure your stay here at Third Rail continues to be a 5 star experience, please be sure to let us know!
Great Place to Staysubmitted by Kevin Y. - |Recommended: YesGreat Place to Stay

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